Questions
The things people ask on the call.
01Will callers know it's AI?
Most do not clock it on a normal booking call, and we do not recommend hiding it. Our best scripts introduce it as your virtual receptionist, then get useful. Callers care that somebody picked up.
02What happens on a call it can't handle?
You set the escalation rules. Emergencies, high value jobs, angry callers, anything off script transfers to a person with the context already gathered. Nobody gets trapped with the AI.
03Why not just use a $49 a month AI receptionist?
If a template fits, use it, and we will say so on the call. Those are self serve products you configure. This is built: your pricing logic, your questions, your booking rules. The difference shows on the awkward calls.
04What will this cost me every month to run?
Roughly $45 to $190 a month by volume, paid directly to the platforms in your own accounts. About $50 at 100 calls, $180 at 500. We do not mark them up.
05Do I have to fire my receptionist?
No, and most clients do not. The AI takes overflow, after hours, and the calls already going to voicemail, so your front desk stops being interrupted and gets on with the work only a person can do.
06What do you need from me to build it?
One 45 minute call, access to your calendar and CRM, and your service and pricing list. We handle the rest. Most builds go live within 14 days.
07What if it says something wrong?
Guardrails stop it inventing pricing or promising a slot that is not open. On retainer we review transcripts weekly. Without one you still own it and can edit it yourself.
08What happens if I stop paying the retainer?
Your agent keeps running. You own the accounts, the phone number, the workflows, and the data. The retainer buys monitoring, tuning, and changes, not the right to keep using what you paid us to build.
09What's the catch with the money back window?
It covers the agent not doing what we agreed, inside thirty days, where we cannot put it right. It does not cover changing your mind about wanting one at all. The specifics go in writing before you pay.
What people get wrong
Most of what you've heard about AI phones is out of date.
The technology moved faster than its reputation. Here is what the objections actually are, and what the data says.
My customers will hate talking to a robot.
Surveys say people dislike AI in the abstract. Behaviour says otherwise: when it answers and solves the problem, callers stay. What they hate is being trapped with no way to reach a person. That is a design choice.
It'll sound robotic and embarrass my business.
Voice quality stopped being the bottleneck around 2024. Agents respond in under a second. The failure people remember is awkward silence, not bad audio, and we tune against it.
AI can't handle a business like mine.
Generic demos fail because they are generic. We build on your real services, hours and pricing, then you call it. You judge it on your own calls.
It'll book people wrong and create a mess.
That happens when an agent writes to a separate calendar someone has to rekey. Ours writes directly into the system you already use, checking live availability. No shadow calendar, no double bookings.
I'll lose the human touch that wins me business.
Any caller can reach a person, always. The transfer carries the context already gathered. The AI covers the calls that were going to voicemail anyway.
Still have a question
The rest is easier
to answer on a call.
Fifteen minutes, your real call flow, and a straight answer about whether this is worth building for you. We will tell you if it is not.